Posts Tagged ‘debt management’

Credit Cardholders’ Bill of Rights Revisited by Senate

Monday, March 30th, 2009

Lawmakers are attempting to resurrect the Credit Cardholders’ Bill of Rights legislation that died in the Senate last year in an attempt to provide relief for indebted credit card holders, reports Inside ARM (“Credit Cardholders’ Bill of Rights Gets New Life in Congress,” March 25, 2009).

Introduced by Sen. Sheldon Whitehouse, D-R.I., and Sen. Richard J. Durbin, D-Ill., H.R. 627 would protect consumers from credit card companies’ predatory lending practices by limiting their exorbitant interest rate increases.

“The standard credit card agreement gives the lender the power to bleed their customer through evolving and ever more crafty tricks and traps,” Sen. Whitehouse said in a Senate hearing last week (“Debating a Ceiling On Credit Card Fees,” The Washington Post, March 25, 2009). “Under this business model, the lender focuses on squeezing out as much revenue as possible in penalty rates and fees, pushing the customer closer and closer to the edge of bankruptcy.”

The proposed legislation would apply to those companies that raise card rates higher than 15 percent plus the current yield of a 30-year treasury bond, which is currently set at 18.5 percent.

Federal Reserve regulations set to go into effect in 2010 that will target predatory lending practices by credit card issuers would be expanded under the new Credit Cardholders’ Bill of Rights:

  • Prevent credit card companies from arbitrarily increasing interest rates on existing card balances
  • End the practice of “double cycle” billing that currently allows creditors to charge interest on debt that consumers have already paid on time
  • Prohibit lenders from advertising “fixed” rates unless the rates aren’t subject to change, or unless the fixed-rate period is clearly disclosed to the consumer
  • Forbid lenders from applying cardholder payments to higher interest rate debts last
  • Force creditors to accept payments made the following business day when the bills’ due date is a Sunday or a holiday
  • Require creditors to offer more reasonable cut-off times for on-time mailed payments

While banking industry advocates admit that some card issuers have engaged in harmful practices , they say the industry as a whole has not overstepped its bounds and that cardholders issuers could be hurt rather than helped by the new legislation.

If the bill passes, “the market response would simply be to restrict credit, raise interest rates and fees or both,” said Kenneth Clayton, senior vice president and general counsel of the American Bankers Association’s Card Policy Council, in a letter to the Senate subcommittee. “This would significantly hurt tens of millions of Americans at the very time they can least afford it.”

Popularity: 5% [?]

5 Ways to Help Out Jobless Friends and Family

Friday, March 27th, 2009

With the unemployment rate now topping 8 percent and some 5.5 million Americans out of work, it’s likely that you know someone who’s been affected by the shrinking job market. In fact, a poll released last month by the Associated Press and GfK found that seven out of every 10 Americans have a friend or relative who’s recently lost a job because of the economy.

Although you probably can’t offer a job to every out-of-work person you know, what you can do is offer your skills, your resources, and your moral support to help your unemployed loved ones cope with the stress of being out of a job and help them get back in the working game.

  1. Help them sign up for unemployment benefits.
    One of the most useful things you can do for friends who have recently lost their job is help them start collecting an unemployment check. If you can guide them through the process of applying for unemployment benefits, especially if you’ve been through the experience before yourself, you may be able to help them feel a little less overwhelmed by everything they’re facing.
  2. Create a job-hunt tool kit.
    Give them a nice folder or notebook cover that they can take into interviews, along with a pocket notebook that they can use for brainstorming job ideas, jotting down interview answers, or keeping networking and contact information. For something a little more personal, include a gift card for a coffee shop or bookstore, or a subway or bus pass to get them to their interviews.
  3. Offer a social networking tutorial.
    Help them set up a networking profile on Facebook, LinkedIn, and Naymz. Teach them how to create their own blog or website so that they can put up their portfolio, showcase their skills, and start promoting themselves online.
  4. Donate your workspace.
    Your work or home office has all the tools your out-of-work friends and family need to search for a job — free Internet access, a computer, a printer, a fax machine, maybe even a scanner or copier, and a quiet, private space at your personal desk where they can focus on their job hunt.
  5. Give them a break from the job search.
    Let them know that it’s impossible and, frankly, ineffective to spend the entire day looking for a job. Offer to treat them to lunch or coffee to get them out of the house. If they’re uncomfortable accepting a free meal, you can at least advise them to take time each day to do something they wouldn’t be able to do if they were at work — go for a walk outside, see a movie, or just take a nap.

Popularity: 8% [?]

Credit Card Penalties, Fees Continue to Rise

Thursday, March 26th, 2009

In order to offset record delinquencies and rising charge-offs, credit card companies are continuing to hike up penalties and, in many cases, double fee amounts for certain cardholders, reports USA Today (“Bank Credit Card Fees Keep Going Up,” March 15, 2009).

By the end of 2008, almost 6 percent of all credit card accounts were at least 30 days late, the highest percentage of delinquent accounts the Federal Reserve has recorded since it began tracking credit card defaults in 1991.

These defaults are forcing card issuers to incur significant expenses both at the time of collection on delinquent accounts and later when the companies have to write off these accounts due to non-payment. To recover a portion of their projected losses before they occur, these companies are choosing to pass the buck to at-risk cardholders through higher fees and penalties.

Consumers may not see relief for penalty rates or for late or missed payments until 2010 when new Federal regulations go into effect that will alter the way credit card companies do business, The Washington Post reports (“Accelerating Debt,” March 22, 2009).

Currently, credit card issuers are getting away with charging an average late-payment penalty rate of almost 27 percent, according to a 2008 survey by advocacy group Consumer Action, and may end up collecting as much as $21 billion from cardholders as a result of these higher penalty fees, estimates Robert Hammer, chairman of the consulting firm R.K. Hammer.

Elevated fees “are a recognition of risk going up,” Hammer says. Financial institutions “are not going to watch their costs go up and take no action.”

Fees Double For Some

Earlier this year, American Express raised its late fees from $29 to $39 for corporate cardholders who were 45 days late on their payments, USA Today reports.

Wells Fargo customers who withdraw funds from their credit cards inside the bank branch have seen their fees double from $10 to $20, and likewise those who withdraw credit card funds from the Wells Fargo ATM have seen their fees double from $5 to $10.

In January, JPMorgan Chase levied a $10-a-month fee on about 400,000 cardholders who had carried a high balance for more than two years and who had made little effort to pay it off. Minimum payment requirements for these customers jumped from 2 percent of their account balance to 5 percent, forcing cardholders to pay more than double what they owe on their accounts each month.

“[Card issuers] have been very much damaged by this economic downturn and tightening of credit and all the losses that their banks have faced,” said Bill Hardekopf, chief executive of LowCards.com, a credit card review site. “If you as a consumer do anything to increase your risk, you will probably very quickly be hit.”

Popularity: 5% [?]

AmEx to Cardholders: Leave Home Without It, We’ll Pay You $300

Tuesday, February 24th, 2009

While its competitors are raising interest rates and slashing credit lines, American Express is offering certain cardholders $300 to pay up and take their business elsewhere. (more…)

Popularity: 5% [?]

5 Ways to Help Your Kids Become Financially Fit

Monday, January 19th, 2009

During today’s challenging economic times you may be struggling to keep your head above water. And looking back on the financial mistakes you’ve made, you wonder if you’d be on better financial footing if your parents had done a better job teaching you about money. (more…)

Popularity: 5% [?]

New Mortgage Modification Law May Soon Become Reality

Monday, January 12th, 2009

In an attempt to help millions of homeowners mired in foreclosure and to stabilize a slumping real estate market, Citigroup is negotiating the details of a mortgage modification agreement with federal lawmakers, The Wall Street Journal reports (“Citigroup, Senators in Talks to Let Judges Modify Mortgages,” Jan. 8. 2009). (more…)

Popularity: 5% [?]

Consumer Bankruptcies Increase By One-Third in 2008

Thursday, January 8th, 2009

In today’s current economic climate, consumers who are struggling with overwhelming personal debt, job loss, and mortgage foreclosures are increasingly turning to bankruptcy protection, reports CNNMoney.com (“Consumer Bankruptcies Jump in 2008,” Jan. 6, 2008). (more…)

Popularity: 4% [?]

Credit Card Companies Work With Consumers To Settle Debts

Monday, January 5th, 2009

Credit card companies are increasingly forgiving borrower’s debts or are working with consumers to pay their debts in anticipation of record credit card defaults in 2009, reports The New York Times (“Credit Card Companies Willing to Deal Over Debt,” Jan. 3, 2009). (more…)

Popularity: 5% [?]

$2.25 Million Fine Levied Against National Debt Collector

Monday, December 15th, 2008

In the largest civil penalty the Federal Trade Commission has ever obtained in a debt collection case, Academy Collection Service, Inc. and owner Keith Dickstein have agreed to pay $2.25 million in fines to settle allegations that the company used misleading and unlawful collections practices (“Nationwide Debt Collector Will Pay $2.25 Million to Settle FTC Charges,” FTC Press Release, Nov. 21, 2008). (more…)

Popularity: 4% [?]

Regulators Stumped: High Number of Homeowners Re-defaulting

Thursday, December 11th, 2008

Half of all troubled homeowners face foreclosure only six months after lenders reduce their monthly mortgage payments, said a top banking regulator when commenting on the state of the housing crisis (“Homeowners Re-defaulting After Getting Aid,” Reuters, Dec. 8, 2008). (more…)

Popularity: 4% [?]